The Keenon ButlerBot W3 is a fully enclosed delivery robot designed for hotels, hospitals, and large office buildings. Unlike open-tray restaurant robots, its four sealed compartments keep deliveries private and secure — ideal for room service, pharmacy runs, and document delivery across multiple floors.
Key Features
- Four sealed compartments — Each compartment opens independently at the destination, keeping contents secure and private during transit.
- Autonomous elevator access — Integrates with lift systems via IoT protocols, enabling fully autonomous multi-floor operation without human assistance.
- Multilingual touchscreen — 11.6-inch display supports over 14 languages, guiding guests through the collection process.
- Obstacle-aware navigation — LiDAR SLAM and 3D cameras navigate corridors as narrow as 70 cm, handling slopes up to 7 degrees.
Ideal Environments
The W3 excels in structured indoor environments with corridors and lifts — hotels, hospitals, care homes, and corporate office towers. Its enclosed design makes it suitable for environments where open trays would be impractical (medication delivery, confidential documents, late-night room service).
UK Availability
Available through Nisbets and other UK catering equipment suppliers, with lease options from approximately £215 per week. Keenon also operates through specialist robotics distributors for healthcare and corporate deployments.
ROI Considerations
Hotels typically deploy the W3 to handle overnight room-service requests and amenity deliveries, reducing the need for night-shift porters. The robot pays for itself within 12–18 months in properties with high room-service volume, while improving guest satisfaction through faster, more reliable delivery.